For Established Patients
Once you have established yourself as one of my patients, I offer you access to a secure site referred to as the Patient Portal.
Through the Patient Portal you can view your lab results (after we've discussed them in the office) and send me messages through a HIPAA compliant messaging system.
I will provide you with the instructions to access the Patient Portal, once you are an established patient.
Regarding the patient portal messaging system: I spend the majority of my time face to face with patients. Please limit your messages to simple, follow-up questions only.
New health concerns or more complicated questions will require an office visit. Charges will be applied to any email or message that takes more than 5 minutes for me to address.
~ Thank you ~ Dr. Charlotte